Privacy Policy

Sferica Trading Automation values your privacy and is committed to protecting any personal data that identifies you or can be associated with you (Personal Information). This policy explains how we handle and process your Personal Information, your rights concerning your data, and how you can contact us if you have any questions. Our practices comply with applicable data privacy laws in the United States, Canada, the European Union, and other jurisdictions where we operate.

Data Privacy Contact

For inquiries about our privacy practices or this policy, please reach out to:

Email: support@sfericatrading.com

Personal Information We Collect

We collect Personal Information to provide our services, which include tools for analysis and integration with platforms such as TradingView and Discord. Personal Information we collect may include:

Identifiers: Full name, email address, billing address, and phone number.
Payment Information: Credit or debit card details processed through secure third-party providers (we do not store payment data).
Interaction Data: Information collected when you visit our website, subscribe to our services, or contact us directly via email or chat.

How We Use Your Information

Personal Information is processed to:

Deliver, maintain, and improve our services.
Process your requests and transactions.
Respond to inquiries, provide customer support, and personalize your experience.
Send marketing communications and promotional offers, if applicable.
Ensure security and compliance with legal obligations.

Legal Basis for Processing

We process Personal Information based on one or more of the following legal grounds:

Contractual necessity to provide our services.
Your consent where required by law.
Compliance with legal and regulatory obligations.

Sharing Personal Information

We do not sell, share, or trade Personal Information with third parties, except where necessary to provide services or comply with legal requirements. This may include:

Payment processors for handling transactions securely.
IT and security providers to maintain our systems.
Professional advisors, such as legal or tax consultants.
Authorities when required by law or court order.

Your Privacy Rights

Depending on your location and the applicable laws, you may have rights regarding your Personal Information, including:

Accessing or obtaining a copy of your data.
Correcting or updating inaccurate information.
Requesting deletion of certain data.
Objecting to or limiting how your data is processed.
Withdrawing consent where applicable.

To exercise your rights, please contact us or use the Privacy Rights Request Form on our website. We aim to respond to all requests within 30 days.

Cookies

Our website uses cookies to enhance user experience. Cookies are small text files stored on your device that remember your preferences and browsing behavior. You can disable cookies via your browser settings; however, this may impact the functionality of our site.

Data Retention

We retain Personal Information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Retention periods may vary based on the nature of the information and our business needs.

Automated Decision-Making

We do not use automated decision-making or profiling in processing your Personal Information.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Please review this page regularly for updates.

Last Updated: 21/11/2024